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Error opening itunes, ram microsoftkb313222, but didn't work

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  #1 (permalink)  
Old 4 Weeks Ago
Dennis
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Default Error opening itunes, ram microsoftkb313222, but didn't work

When trying to open Itunes I get a error saying the file is locked and I do
not have permission to open it. I ran the microsoftkb3222 like I was told,
but it didn't work to correct the problem. What should I do?
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  #2 (permalink)  
Old 4 Weeks Ago
Shenan Stanley
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Default Re: Error opening itunes, ram microsoftkb313222, but didn't work

Dennis wrote:
> When trying to open Itunes I get a error saying the file is locked
> and I do not have permission to open it. I ran the microsoftkb3222
> like I was told, but it didn't work to correct the problem. What
> should I do?


Who told you to run KB 313222 for an issue you are having with an Apple
product (iTunes)?

What does Apple tell you?

Please provide support links, references, etc.

Also - why is this a "Windows Update" issue?

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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  #3 (permalink)  
Old 4 Weeks Ago
PA Bear [MS MVP]
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Default Re: Error opening itunes, ram microsoftkb313222, but didn't work

Contact iTune Support.

Dennis wrote:
> When trying to open Itunes I get a error saying the file is locked and I
> do
> not have permission to open it. I ran the microsoftkb3222 like I was
> told,
> but it didn't work to correct the problem. What should I do?


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  #4 (permalink)  
Old 4 Weeks Ago
Dennis
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Default Re: Error opening itunes, ram microsoftkb313222, but didn't work

I spoke to Apple directly and they told me it was a security access issue
through Microsoft. They told me to run the kb3222 link, but it did not work.

"Shenan Stanley" wrote:

> Dennis wrote:
> > When trying to open Itunes I get a error saying the file is locked
> > and I do not have permission to open it. I ran the microsoftkb3222
> > like I was told, but it didn't work to correct the problem. What
> > should I do?

>
> Who told you to run KB 313222 for an issue you are having with an Apple
> product (iTunes)?
>
> What does Apple tell you?
>
> Please provide support links, references, etc.
>
> Also - why is this a "Windows Update" issue?
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
> .
>

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  #5 (permalink)  
Old 4 Weeks Ago
PA Bear [MS MVP]
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Posts: n/a
Default Re: Error opening itunes, ram microsoftkb313222, but didn't work

What's "the kb3222 link"?

Dennis wrote:
> I spoke to Apple directly and they told me it was a security access issue
> through Microsoft. They told me to run the kb3222 link, but it did not
> work.
>
> "Shenan Stanley" wrote:
>
>> Dennis wrote:
>>> When trying to open Itunes I get a error saying the file is locked
>>> and I do not have permission to open it. I ran the microsoftkb3222
>>> like I was told, but it didn't work to correct the problem. What
>>> should I do?

>>
>> Who told you to run KB 313222 for an issue you are having with an Apple
>> product (iTunes)?
>>
>> What does Apple tell you?
>>
>> Please provide support links, references, etc.
>>
>> Also - why is this a "Windows Update" issue?
>>
>> --
>> Shenan Stanley
>> MS-MVP
>> --
>> How To Ask Questions The Smart Way
>> http://www.catb.org/~esr/faqs/smart-questions.html
>>
>>
>> .


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