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Thread: SSL Connection Problems in Windows Live Mail

  1. #1
    Brightmartin Guest

    Default SSL Connection Problems in Windows Live Mail

    When I try to send mail I get the following message:

    The server does not support a SSL connection.

    Subject 'Read: tax'
    Server Error: 250
    Server Response: 250 8BITMIME
    Server: 'mail.btinternet.com'
    Windows Live Mail Error ID: 0x800CCC7D
    Protocol: SMTP
    Port: 25
    Secure(SSL): Yes

    Any Tips?

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  3. #2
    Ildhund Guest

    Default RE: SSL Connection Problems in Windows Live Mail

    There is a long-standing error in the data used by WLMail to configure BT
    accounts. This should fix it:

    Right-click on the account name in the Folder pane and select Properties.
    On the Servers tab, tick the box for 'My server requires authentication'.
    On the Advanced tab, untick the box for 'This server requires a secure
    connection (SSL)'.
    --
    Noel


    "Brightmartin" wrote:

    > When I try to send mail I get the following message:
    >
    > The server does not support a SSL connection.
    >
    > Subject 'Read: tax'
    > Server Error: 250
    > Server Response: 250 8BITMIME
    > Server: 'mail.btinternet.com'
    > Windows Live Mail Error ID: 0x800CCC7D
    > Protocol: SMTP
    > Port: 25
    > Secure(SSL): Yes
    >
    > Any Tips?


  4. #3
    raineelane Guest

    Default RE: SSL Connection Problems in Windows Live Mail

    There is an issue with sending emails from any account that isn't hotmail. I
    have tried to include 3 or 4 different email accounts and all of them recieve
    but none of them can send.

    "Ildhund" wrote:

    > There is a long-standing error in the data used by WLMail to configure BT
    > accounts. This should fix it:
    >
    > Right-click on the account name in the Folder pane and select Properties.
    > On the Servers tab, tick the box for 'My server requires authentication'.
    > On the Advanced tab, untick the box for 'This server requires a secure
    > connection (SSL)'.
    > --
    > Noel
    >
    >
    > "Brightmartin" wrote:
    >
    > > When I try to send mail I get the following message:
    > >
    > > The server does not support a SSL connection.
    > >
    > > Subject 'Read: tax'
    > > Server Error: 250
    > > Server Response: 250 8BITMIME
    > > Server: 'mail.btinternet.com'
    > > Windows Live Mail Error ID: 0x800CCC7D
    > > Protocol: SMTP
    > > Port: 25
    > > Secure(SSL): Yes
    > >
    > > Any Tips?


  5. #4
    Gary VanderMolen \(MVP\) Guest

    Default Re: SSL Connection Problems in Windows Live Mail

    If you will post your complete error message, I'm sure we can help you.

    Gary VanderMolen, Microsoft MVP (Mail)


    "raineelane" wrote in message news:4A88F23C-1D60-4430-B217-F510AB1F0E25@microsoft.com...

    There is an issue with sending emails from any account that isn't hotmail. I
    have tried to include 3 or 4 different email accounts and all of them recieve
    but none of them can send.



  6. #5
    sambobo is offline Junior Member Array
    Join Date
    Apr 2013
    Posts
    2

    Default

    This solution worked excellently for my problem. Windows live mail was comming up with ssl errors similar to the above. I followed these simple steps and it worked straight away. Personally i would suggest switching to Mozilla Thunderbird for web client as it seems sleeker less bulky and seems to have more functionality. thanks for your solution

    Quote Originally Posted by Ildhund View Post
    There is a long-standing error in the data used by WLMail to configure BT
    accounts. This should fix it:

    Right-click on the account name in the Folder pane and select Properties.
    On the Servers tab, tick the box for 'My server requires authentication'.
    On the Advanced tab, untick the box for 'This server requires a secure
    connection (SSL)'.
    --
    Noel


    "Brightmartin" wrote:

    > When I try to send mail I get the following message:
    >
    > The server does not support a SSL connection.
    >
    > Subject 'Read: tax'
    > Server Error: 250
    > Server Response: 250 8BITMIME
    > Server: 'mail.btinternet.com'
    > Windows Live Mail Error ID: 0x800CCC7D
    > Protocol: SMTP
    > Port: 25
    > Secure(SSL): Yes
    >
    > Any Tips?

  7. #6
    sambobo is offline Junior Member Array
    Join Date
    Apr 2013
    Posts
    2

    Default

    This solution worked for me with Sky email errors in windows live mail. I suggest switching to Thunderbird in future.

    > There is a long-standing error in the data used by WLMail to configure BT
    > accounts. This should fix it:
    >
    > Right-click on the account name in the Folder pane and select Properties.
    > On the Servers tab, tick the box for 'My server requires authentication'.
    > On the Advanced tab, untick the box for 'This server requires a secure
    > connection (SSL)'.
    > --
    > Noel

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