Runtime Error R6025

not yet.... plan to do it tonight
should i wait?

"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:eZg2em7ELHA.1996@TK2MSFTNGP06.phx.gbl...
> Has KB979559 installed yet?
>
> Elmira wrote:
>> Did not have any errors today so I am going to attribute the problem to
>> the
>> fact that I did not reboot immediately after the McAfee update. Guess I
>> learned something here!
>>
>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
>>>
>>> => Start | (All) Programs | Accessories | System Tools | Internet
>>> Explorer (No add-ons).
>>>
>>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to
>>> IE7
>>> & IE8 in all OSS]
>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>
>>> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
>>> http://support.microsoft.com/kb/923737
>>>
>>> PS: Let me know if KB979559 installs or now.
>>>
>>>
>>> Elmira wrote:
>>>> I purchased McAfee Antivirus Plus in Nov 2009. I have always had
>>>> McAfee
>>>> on
>>>> this machine. I bought it over 5 yrs ago so I dont remember if it was
>>>> a
>>>> trial version but it's a Dell so I'd say yes it was. I had some
>>>> trouble
>>>> installing the current version and called their tech help so I know we
>>>> completely wiped out any extra files that might have remained from
>>>> previous
>>>> versions. It is completely updated.
>>>>
>>>> Yes to KB982381and No to KB979559. When there are more than 4 windows
>>>> patches I do a few at a time in case any give me a problem. I wait a
>>>> couple
>>>> of days in between just to make sure. KB979559 is in the final batch
>>>> that
>>>> was not yet installed. I planned to do that batch once this problem
>>>> was
>>>> solved.
>>>>
>>>> Yesterday there was a McAfee update and it kept asking to reboot all
>>>> day.
>>>> I
>>>> didn't want to shutdown until the evening. Maybe that was causing the
>>>> problem? I'll know by tonight if it's fixed and will report back.
>>>>
>>>>> Is it McAfee Internet Security, McAfee Total Protection, or McAfee
>>>>> Security Central?
>>>>>
>>>>> Is your subscription current or is it a freebie from you ISP (e.g.,
>>>>> Comcast)?
>>>>>
>>>>> Has another McAfee application or a Norton application ever been
>>>>> installed
>>>>> on the computer?
>>>>>
>>>>> Did a McAfee or Norton free-trial come preinstalled on the computer
>>>>> when
>>>>> you bought it?
>>>>>
>>>>> Don't uninstall any updates just yet but please tell me if "Security
>>>>> Update for Windows Internet Explorer 7 (KB982381)" and "Security
>>>>> Update
>>>>> for Windows XP (KB979559)" are both listed in Add/Remove Programs
>>>>> (after
>>>>> making sure the SHOW UPDATES box at the top is checked)?
>>>>>
>>>>>
>>>>> Elmira wrote:
>>>>>> I have the latest McAfee Security Suite (updated constantly) with
>>>>>> firewall.
>>>>>> I run scans weekly (one yesterday) and I run Malwarebytes, Spybot and
>>>>>> SuperAntispyware intermitently. I keep Spyware Blaster current. I
>>>>>> have
>>>>>> never been without antivirus protection.
>>>>>>
>>>>>> Of the 3 updates I listed, would you recommend uninstalling KB978695
>>>>>> which
>>>>>> seems to have something to do with runtime?
>>>>>>
>>>>>>> What anti-virus application or security suite is installed and is
>>>>>>> your
>>>>>>> subscription current? What anti-spyware applications (other than
>>>>>>> Defender)? What third-party firewall (if any)?
>>>>>>>
>>>>>>> Has a(another) Norton or McAfee application ever been installed on
>>>>>>> the
>>>>>>> computer (e.g., a free-trial version that came preinstalled when you
>>>>>>> bought it)?
>>>>>>>
>>>>>>> Never, EVER use System Restore to "undo" an update, Service Pack, or
>>>>>>> IE
>>>>>>> upgrade! Instead, uninstall the update, Service Pack, or IE upgrade
>>>>>>> &
>>>>>>> reboot. If that doesn't correct the problem, then try System
>>>>>>> Restore.
>>>>>>> --
>>>>>>> ~Robear Dyer (PA Bear)
>>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>>>>
>>>>>> ...................................
>>>>>>> Elmira wrote:
>>>>>>>> The last updates I installed were on 6/17 and they were kb978695,
>>>>>>>> 975562,
>>>>>>>> 979482. I didn't get an error until today so I don't know if this
>>>>>>>> is
>>>>>>>> related. All of a sudden I am getting Runtime error!
>>>>>>>> Program: C:\Program files\Internet Explorer\iexplore.exe, R6025 -
>>>>>>>> pure
>>>>>>>> virtual function call.
>>>>>>>>
>>>>>>>> Once you click ok the browser closes. It happened at a couple of
>>>>>>>> bank
>>>>>>>> sites. I've googled for a fix and saw lots of people have had this
>>>>>>>> problem
>>>>>>>> but I didn't find a solution.
>>>>>>>>
>>>>>>>> The only other thing I changed recently was that I replaced a CD-RW
>>>>>>>> drive
>>>>>>>> yesterday. But I did not install any drivers.
>>>>>>>>
>>>>>>>> IE 7
>>>>>>>> WinXP SP3
>>>>>>>>
>>>>>>>> Will system restore help?
>>>>>>>> Thanks for any advise.
>

You can try but I doubt it'll install now.

Elmira wrote:
> not yet.... plan to do it tonight
> should i wait?
>
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:eZg2em7ELHA.1996@TK2MSFTNGP06.phx.gbl...
>> Has KB979559 installed yet?
>>
>> Elmira wrote:
>>> Did not have any errors today so I am going to attribute the problem to
>>> the
>>> fact that I did not reboot immediately after the McAfee update. Guess I
>>> learned something here!
>>>
>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
>>>>
>>>> => Start | (All) Programs | Accessories | System Tools | Internet
>>>> Explorer (No add-ons).
>>>>
>>>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to
>>>> IE7
>>>> & IE8 in all OSS]
>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>
>>>> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
>>>> http://support.microsoft.com/kb/923737
>>>>
>>>> PS: Let me know if KB979559 installs or now.
>>>>
>>>>
>>>> Elmira wrote:
>>>>> I purchased McAfee Antivirus Plus in Nov 2009. I have always had
>>>>> McAfee
>>>>> on
>>>>> this machine. I bought it over 5 yrs ago so I dont remember if it was
>>>>> a
>>>>> trial version but it's a Dell so I'd say yes it was. I had some
>>>>> trouble
>>>>> installing the current version and called their tech help so I know we
>>>>> completely wiped out any extra files that might have remained from
>>>>> previous
>>>>> versions. It is completely updated.
>>>>>
>>>>> Yes to KB982381and No to KB979559. When there are more than 4 windows
>>>>> patches I do a few at a time in case any give me a problem. I wait a
>>>>> couple
>>>>> of days in between just to make sure. KB979559 is in the final batch
>>>>> that
>>>>> was not yet installed. I planned to do that batch once this problem
>>>>> was
>>>>> solved.
>>>>>
>>>>> Yesterday there was a McAfee update and it kept asking to reboot all
>>>>> day.
>>>>> I
>>>>> didn't want to shutdown until the evening. Maybe that was causing the
>>>>> problem? I'll know by tonight if it's fixed and will report back.
>>>>>
>>>>>> Is it McAfee Internet Security, McAfee Total Protection, or McAfee
>>>>>> Security Central?
>>>>>>
>>>>>> Is your subscription current or is it a freebie from you ISP (e.g.,
>>>>>> Comcast)?
>>>>>>
>>>>>> Has another McAfee application or a Norton application ever been
>>>>>> installed
>>>>>> on the computer?
>>>>>>
>>>>>> Did a McAfee or Norton free-trial come preinstalled on the computer
>>>>>> when
>>>>>> you bought it?
>>>>>>
>>>>>> Don't uninstall any updates just yet but please tell me if "Security
>>>>>> Update for Windows Internet Explorer 7 (KB982381)" and "Security
>>>>>> Update
>>>>>> for Windows XP (KB979559)" are both listed in Add/Remove Programs
>>>>>> (after
>>>>>> making sure the SHOW UPDATES box at the top is checked)?
>>>>>>
>>>>>>
>>>>>> Elmira wrote:
>>>>>>> I have the latest McAfee Security Suite (updated constantly) with
>>>>>>> firewall.
>>>>>>> I run scans weekly (one yesterday) and I run Malwarebytes, Spybot
>>>>>>> and
>>>>>>> SuperAntispyware intermitently. I keep Spyware Blaster current. I
>>>>>>> have
>>>>>>> never been without antivirus protection.
>>>>>>>
>>>>>>> Of the 3 updates I listed, would you recommend uninstalling KB978695
>>>>>>> which
>>>>>>> seems to have something to do with runtime?
>>>>>>>
>>>>>>>> What anti-virus application or security suite is installed and is
>>>>>>>> your
>>>>>>>> subscription current? What anti-spyware applications (other than
>>>>>>>> Defender)? What third-party firewall (if any)?
>>>>>>>>
>>>>>>>> Has a(another) Norton or McAfee application ever been installed on
>>>>>>>> the
>>>>>>>> computer (e.g., a free-trial version that came preinstalled when
>>>>>>>> you
>>>>>>>> bought it)?
>>>>>>>>
>>>>>>>> Never, EVER use System Restore to "undo" an update, Service Pack,
>>>>>>>> or
>>>>>>>> IE
>>>>>>>> upgrade! Instead, uninstall the update, Service Pack, or IE
>>>>>>>> upgrade
>>>>>>>> &
>>>>>>>> reboot. If that doesn't correct the problem, then try System
>>>>>>>> Restore.
>>>>>>>> --
>>>>>>>> ~Robear Dyer (PA Bear)
>>>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>>>>>
>>>>>>> ...................................
>>>>>>>> Elmira wrote:
>>>>>>>>> The last updates I installed were on 6/17 and they were kb978695,
>>>>>>>>> 975562,
>>>>>>>>> 979482. I didn't get an error until today so I don't know if this
>>>>>>>>> is
>>>>>>>>> related. All of a sudden I am getting Runtime error!
>>>>>>>>> Program: C:\Program files\Internet Explorer\iexplore.exe, R6025 -
>>>>>>>>> pure
>>>>>>>>> virtual function call.
>>>>>>>>>
>>>>>>>>> Once you click ok the browser closes. It happened at a couple of
>>>>>>>>> bank
>>>>>>>>> sites. I've googled for a fix and saw lots of people have had
>>>>>>>>> this
>>>>>>>>> problem
>>>>>>>>> but I didn't find a solution.
>>>>>>>>>
>>>>>>>>> The only other thing I changed recently was that I replaced a
>>>>>>>>> CD-RW
>>>>>>>>> drive
>>>>>>>>> yesterday. But I did not install any drivers.
>>>>>>>>>
>>>>>>>>> IE 7
>>>>>>>>> WinXP SP3
>>>>>>>>>
>>>>>>>>> Will system restore help?
>>>>>>>>> Thanks for any advise.

Ok I went to install it and the option is not even there! what happened?


"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:O0Q$7aCFLHA.5736@TK2MSFTNGP02.phx.gbl...
> You can try but I doubt it'll install now.
>
> Elmira wrote:
>> not yet.... plan to do it tonight
>> should i wait?
>>
>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>> news:eZg2em7ELHA.1996@TK2MSFTNGP06.phx.gbl...
>>> Has KB979559 installed yet?
>>>
>>> Elmira wrote:
>>>> Did not have any errors today so I am going to attribute the problem to
>>>> the
>>>> fact that I did not reboot immediately after the McAfee update. Guess
>>>> I
>>>> learned something here!
>>>>
>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
>>>>>
>>>>> => Start | (All) Programs | Accessories | System Tools | Internet
>>>>> Explorer (No add-ons).
>>>>>
>>>>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to
>>>>> IE7
>>>>> & IE8 in all OSS]
>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>>
>>>>> 2. Does the behavior persist if you Reset IE Advanced settings (RIES)?
>>>>> http://support.microsoft.com/kb/923737
>>>>>
>>>>> PS: Let me know if KB979559 installs or now.
>>>>>
>>>>>
>>>>> Elmira wrote:
>>>>>> I purchased McAfee Antivirus Plus in Nov 2009. I have always had
>>>>>> McAfee
>>>>>> on
>>>>>> this machine. I bought it over 5 yrs ago so I dont remember if it
>>>>>> was
>>>>>> a
>>>>>> trial version but it's a Dell so I'd say yes it was. I had some
>>>>>> trouble
>>>>>> installing the current version and called their tech help so I know
>>>>>> we
>>>>>> completely wiped out any extra files that might have remained from
>>>>>> previous
>>>>>> versions. It is completely updated.
>>>>>>
>>>>>> Yes to KB982381and No to KB979559. When there are more than 4
>>>>>> windows
>>>>>> patches I do a few at a time in case any give me a problem. I wait a
>>>>>> couple
>>>>>> of days in between just to make sure. KB979559 is in the final batch
>>>>>> that
>>>>>> was not yet installed. I planned to do that batch once this problem
>>>>>> was
>>>>>> solved.
>>>>>>
>>>>>> Yesterday there was a McAfee update and it kept asking to reboot all
>>>>>> day.
>>>>>> I
>>>>>> didn't want to shutdown until the evening. Maybe that was causing
>>>>>> the
>>>>>> problem? I'll know by tonight if it's fixed and will report back.
>>>>>>
>>>>>>> Is it McAfee Internet Security, McAfee Total Protection, or McAfee
>>>>>>> Security Central?
>>>>>>>
>>>>>>> Is your subscription current or is it a freebie from you ISP (e.g.,
>>>>>>> Comcast)?
>>>>>>>
>>>>>>> Has another McAfee application or a Norton application ever been
>>>>>>> installed
>>>>>>> on the computer?
>>>>>>>
>>>>>>> Did a McAfee or Norton free-trial come preinstalled on the computer
>>>>>>> when
>>>>>>> you bought it?
>>>>>>>
>>>>>>> Don't uninstall any updates just yet but please tell me if "Security
>>>>>>> Update for Windows Internet Explorer 7 (KB982381)" and "Security
>>>>>>> Update
>>>>>>> for Windows XP (KB979559)" are both listed in Add/Remove Programs
>>>>>>> (after
>>>>>>> making sure the SHOW UPDATES box at the top is checked)?
>>>>>>>
>>>>>>>
>>>>>>> Elmira wrote:
>>>>>>>> I have the latest McAfee Security Suite (updated constantly) with
>>>>>>>> firewall.
>>>>>>>> I run scans weekly (one yesterday) and I run Malwarebytes, Spybot
>>>>>>>> and
>>>>>>>> SuperAntispyware intermitently. I keep Spyware Blaster current. I
>>>>>>>> have
>>>>>>>> never been without antivirus protection.
>>>>>>>>
>>>>>>>> Of the 3 updates I listed, would you recommend uninstalling
>>>>>>>> KB978695
>>>>>>>> which
>>>>>>>> seems to have something to do with runtime?
>>>>>>>>
>>>>>>>>> What anti-virus application or security suite is installed and is
>>>>>>>>> your
>>>>>>>>> subscription current? What anti-spyware applications (other than
>>>>>>>>> Defender)? What third-party firewall (if any)?
>>>>>>>>>
>>>>>>>>> Has a(another) Norton or McAfee application ever been installed on
>>>>>>>>> the
>>>>>>>>> computer (e.g., a free-trial version that came preinstalled when
>>>>>>>>> you
>>>>>>>>> bought it)?
>>>>>>>>>
>>>>>>>>> Never, EVER use System Restore to "undo" an update, Service Pack,
>>>>>>>>> or
>>>>>>>>> IE
>>>>>>>>> upgrade! Instead, uninstall the update, Service Pack, or IE
>>>>>>>>> upgrade
>>>>>>>>> &
>>>>>>>>> reboot. If that doesn't correct the problem, then try System
>>>>>>>>> Restore.
>>>>>>>>> --
>>>>>>>>> ~Robear Dyer (PA Bear)
>>>>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>>>>>>
>>>>>>>> ...................................
>>>>>>>>> Elmira wrote:
>>>>>>>>>> The last updates I installed were on 6/17 and they were kb978695,
>>>>>>>>>> 975562,
>>>>>>>>>> 979482. I didn't get an error until today so I don't know if
>>>>>>>>>> this
>>>>>>>>>> is
>>>>>>>>>> related. All of a sudden I am getting Runtime error!
>>>>>>>>>> Program: C:\Program files\Internet Explorer\iexplore.exe,
>>>>>>>>>> R6025 -
>>>>>>>>>> pure
>>>>>>>>>> virtual function call.
>>>>>>>>>>
>>>>>>>>>> Once you click ok the browser closes. It happened at a couple of
>>>>>>>>>> bank
>>>>>>>>>> sites. I've googled for a fix and saw lots of people have had
>>>>>>>>>> this
>>>>>>>>>> problem
>>>>>>>>>> but I didn't find a solution.
>>>>>>>>>>
>>>>>>>>>> The only other thing I changed recently was that I replaced a
>>>>>>>>>> CD-RW
>>>>>>>>>> drive
>>>>>>>>>> yesterday. But I did not install any drivers.
>>>>>>>>>>
>>>>>>>>>> IE 7
>>>>>>>>>> WinXP SP3
>>>>>>>>>>
>>>>>>>>>> Will system restore help?
>>>>>>>>>> Thanks for any advise.
>

Open Add/Remove Programs & make sure the SHOW UPDATES option at the top is
checked.

Now scroll down and tell me if any of the following are listed:

- Security Update for Windows XP (KB979559)

- Security Update for Windows XP (KB979683)

- Security Update for Windows XP (KB977165)


Elmira wrote:
> Ok I went to install it and the option is not even there! what happened?
>
>> You can try but I doubt it'll install now.
>>
>> Elmira wrote:
>>> not yet.... plan to do it tonight
>>> should i wait?
>>>
>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>>> news:eZg2em7ELHA.1996@TK2MSFTNGP06.phx.gbl...
>>>> Has KB979559 installed yet?
>>>>
>>>> Elmira wrote:
>>>>> Did not have any errors today so I am going to attribute the problem
>>>>> to
>>>>> the
>>>>> fact that I did not reboot immediately after the McAfee update. Guess
>>>>> I
>>>>> learned something here!
>>>>>
>>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
>>>>>>
>>>>>> => Start | (All) Programs | Accessories | System Tools | Internet
>>>>>> Explorer (No add-ons).
>>>>>>
>>>>>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies to
>>>>>> IE7
>>>>>> & IE8 in all OSS]
>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>>>
>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
>>>>>> (RIES)?
>>>>>> http://support.microsoft.com/kb/923737
>>>>>>
>>>>>> PS: Let me know if KB979559 installs or now.
>>>>>>
>>>>>>
>>>>>> Elmira wrote:
>>>>>>> I purchased McAfee Antivirus Plus in Nov 2009. I have always had
>>>>>>> McAfee
>>>>>>> on
>>>>>>> this machine. I bought it over 5 yrs ago so I dont remember if it
>>>>>>> was
>>>>>>> a
>>>>>>> trial version but it's a Dell so I'd say yes it was. I had some
>>>>>>> trouble
>>>>>>> installing the current version and called their tech help so I know
>>>>>>> we
>>>>>>> completely wiped out any extra files that might have remained from
>>>>>>> previous
>>>>>>> versions. It is completely updated.
>>>>>>>
>>>>>>> Yes to KB982381and No to KB979559. When there are more than 4
>>>>>>> windows
>>>>>>> patches I do a few at a time in case any give me a problem. I wait
>>>>>>> a
>>>>>>> couple
>>>>>>> of days in between just to make sure. KB979559 is in the final
>>>>>>> batch
>>>>>>> that
>>>>>>> was not yet installed. I planned to do that batch once this problem
>>>>>>> was
>>>>>>> solved.
>>>>>>>
>>>>>>> Yesterday there was a McAfee update and it kept asking to reboot all
>>>>>>> day.
>>>>>>> I
>>>>>>> didn't want to shutdown until the evening. Maybe that was causing
>>>>>>> the
>>>>>>> problem? I'll know by tonight if it's fixed and will report back.
>>>>>>>
>>>>>>>> Is it McAfee Internet Security, McAfee Total Protection, or McAfee
>>>>>>>> Security Central?
>>>>>>>>
>>>>>>>> Is your subscription current or is it a freebie from you ISP (e.g.,
>>>>>>>> Comcast)?
>>>>>>>>
>>>>>>>> Has another McAfee application or a Norton application ever been
>>>>>>>> installed
>>>>>>>> on the computer?
>>>>>>>>
>>>>>>>> Did a McAfee or Norton free-trial come preinstalled on the computer
>>>>>>>> when
>>>>>>>> you bought it?
>>>>>>>>
>>>>>>>> Don't uninstall any updates just yet but please tell me if
>>>>>>>> "Security
>>>>>>>> Update for Windows Internet Explorer 7 (KB982381)" and "Security
>>>>>>>> Update
>>>>>>>> for Windows XP (KB979559)" are both listed in Add/Remove Programs
>>>>>>>> (after
>>>>>>>> making sure the SHOW UPDATES box at the top is checked)?
>>>>>>>>
>>>>>>>>
>>>>>>>> Elmira wrote:
>>>>>>>>> I have the latest McAfee Security Suite (updated constantly) with
>>>>>>>>> firewall.
>>>>>>>>> I run scans weekly (one yesterday) and I run Malwarebytes, Spybot
>>>>>>>>> and
>>>>>>>>> SuperAntispyware intermitently. I keep Spyware Blaster current.
>>>>>>>>> I
>>>>>>>>> have
>>>>>>>>> never been without antivirus protection.
>>>>>>>>>
>>>>>>>>> Of the 3 updates I listed, would you recommend uninstalling
>>>>>>>>> KB978695
>>>>>>>>> which
>>>>>>>>> seems to have something to do with runtime?
>>>>>>>>>
>>>>>>>>>> What anti-virus application or security suite is installed and is
>>>>>>>>>> your
>>>>>>>>>> subscription current? What anti-spyware applications (other than
>>>>>>>>>> Defender)? What third-party firewall (if any)?
>>>>>>>>>>
>>>>>>>>>> Has a(another) Norton or McAfee application ever been installed
>>>>>>>>>> on
>>>>>>>>>> the
>>>>>>>>>> computer (e.g., a free-trial version that came preinstalled when
>>>>>>>>>> you
>>>>>>>>>> bought it)?
>>>>>>>>>>
>>>>>>>>>> Never, EVER use System Restore to "undo" an update, Service Pack,
>>>>>>>>>> or
>>>>>>>>>> IE
>>>>>>>>>> upgrade! Instead, uninstall the update, Service Pack, or IE
>>>>>>>>>> upgrade
>>>>>>>>>> &
>>>>>>>>>> reboot. If that doesn't correct the problem, then try System
>>>>>>>>>> Restore.
>>>>>>>>>> --
>>>>>>>>>> ~Robear Dyer (PA Bear)
>>>>>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>>>>>>>
>>>>>>>>> ...................................
>>>>>>>>>> Elmira wrote:
>>>>>>>>>>> The last updates I installed were on 6/17 and they were
>>>>>>>>>>> kb978695,
>>>>>>>>>>> 975562,
>>>>>>>>>>> 979482. I didn't get an error until today so I don't know if
>>>>>>>>>>> this
>>>>>>>>>>> is
>>>>>>>>>>> related. All of a sudden I am getting Runtime error!
>>>>>>>>>>> Program: C:\Program files\Internet Explorer\iexplore.exe,
>>>>>>>>>>> R6025 -
>>>>>>>>>>> pure
>>>>>>>>>>> virtual function call.
>>>>>>>>>>>
>>>>>>>>>>> Once you click ok the browser closes. It happened at a couple
>>>>>>>>>>> of
>>>>>>>>>>> bank
>>>>>>>>>>> sites. I've googled for a fix and saw lots of people have had
>>>>>>>>>>> this
>>>>>>>>>>> problem
>>>>>>>>>>> but I didn't find a solution.
>>>>>>>>>>>
>>>>>>>>>>> The only other thing I changed recently was that I replaced a
>>>>>>>>>>> CD-RW
>>>>>>>>>>> drive
>>>>>>>>>>> yesterday. But I did not install any drivers.
>>>>>>>>>>>
>>>>>>>>>>> IE 7
>>>>>>>>>>> WinXP SP3
>>>>>>>>>>>
>>>>>>>>>>> Will system restore help?
>>>>>>>>>>> Thanks for any advise.

first, no more runtime errors have appeared.

I installed every security update available and rebooted immediately.
learned that lesson!!

to answer you, see below. I just googled KB977165 and see it had a lot of
problems. glad I dont have it.


"PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
news:%23Ey1K6IFLHA.5224@TK2MSFTNGP05.phx.gbl...

> Open Add/Remove Programs & make sure the SHOW UPDATES option at the top is
> checked.
>
> Now scroll down and tell me if any of the following are listed:
>
> - Security Update for Windows XP (KB979559) ----- YES
>
> - Security Update for Windows XP (KB979683) ----- YES
>
> - Security Update for Windows XP (KB977165) ----- NO
-------------------------------------------------------------------------------------------
>
>
> Elmira wrote:
>> Ok I went to install it and the option is not even there! what happened?
>>
>>> You can try but I doubt it'll install now.
>>>
>>> Elmira wrote:
>>>> not yet.... plan to do it tonight
>>>> should i wait?
>>>>
>>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>>>> news:eZg2em7ELHA.1996@TK2MSFTNGP06.phx.gbl...
>>>>> Has KB979559 installed yet?
>>>>>
>>>>> Elmira wrote:
>>>>>> Did not have any errors today so I am going to attribute the problem
>>>>>> to
>>>>>> the
>>>>>> fact that I did not reboot immediately after the McAfee update.
>>>>>> Guess
>>>>>> I
>>>>>> learned something here!
>>>>>>
>>>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
>>>>>>>
>>>>>>> => Start | (All) Programs | Accessories | System Tools | Internet
>>>>>>> Explorer (No add-ons).
>>>>>>>
>>>>>>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies
>>>>>>> to
>>>>>>> IE7
>>>>>>> & IE8 in all OSS]
>>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>>>>
>>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
>>>>>>> (RIES)?
>>>>>>> http://support.microsoft.com/kb/923737
>>>>>>>
>>>>>>> PS: Let me know if KB979559 installs or now.
>>>>>>>
>>>>>>>
>>>>>>> Elmira wrote:
>>>>>>>> I purchased McAfee Antivirus Plus in Nov 2009. I have always had
>>>>>>>> McAfee
>>>>>>>> on
>>>>>>>> this machine. I bought it over 5 yrs ago so I dont remember if it
>>>>>>>> was
>>>>>>>> a
>>>>>>>> trial version but it's a Dell so I'd say yes it was. I had some
>>>>>>>> trouble
>>>>>>>> installing the current version and called their tech help so I know
>>>>>>>> we
>>>>>>>> completely wiped out any extra files that might have remained from
>>>>>>>> previous
>>>>>>>> versions. It is completely updated.
>>>>>>>>
>>>>>>>> Yes to KB982381and No to KB979559. When there are more than 4
>>>>>>>> windows
>>>>>>>> patches I do a few at a time in case any give me a problem. I wait
>>>>>>>> a
>>>>>>>> couple
>>>>>>>> of days in between just to make sure. KB979559 is in the final
>>>>>>>> batch
>>>>>>>> that
>>>>>>>> was not yet installed. I planned to do that batch once this
>>>>>>>> problem
>>>>>>>> was
>>>>>>>> solved.
>>>>>>>>
>>>>>>>> Yesterday there was a McAfee update and it kept asking to reboot
>>>>>>>> all
>>>>>>>> day.
>>>>>>>> I
>>>>>>>> didn't want to shutdown until the evening. Maybe that was causing
>>>>>>>> the
>>>>>>>> problem? I'll know by tonight if it's fixed and will report back.
>>>>>>>>
>>>>>>>>> Is it McAfee Internet Security, McAfee Total Protection, or McAfee
>>>>>>>>> Security Central?
>>>>>>>>>
>>>>>>>>> Is your subscription current or is it a freebie from you ISP
>>>>>>>>> (e.g.,
>>>>>>>>> Comcast)?
>>>>>>>>>
>>>>>>>>> Has another McAfee application or a Norton application ever been
>>>>>>>>> installed
>>>>>>>>> on the computer?
>>>>>>>>>
>>>>>>>>> Did a McAfee or Norton free-trial come preinstalled on the
>>>>>>>>> computer
>>>>>>>>> when
>>>>>>>>> you bought it?
>>>>>>>>>
>>>>>>>>> Don't uninstall any updates just yet but please tell me if
>>>>>>>>> "Security
>>>>>>>>> Update for Windows Internet Explorer 7 (KB982381)" and "Security
>>>>>>>>> Update
>>>>>>>>> for Windows XP (KB979559)" are both listed in Add/Remove Programs
>>>>>>>>> (after
>>>>>>>>> making sure the SHOW UPDATES box at the top is checked)?
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Elmira wrote:
>>>>>>>>>> I have the latest McAfee Security Suite (updated constantly) with
>>>>>>>>>> firewall.
>>>>>>>>>> I run scans weekly (one yesterday) and I run Malwarebytes, Spybot
>>>>>>>>>> and
>>>>>>>>>> SuperAntispyware intermitently. I keep Spyware Blaster current.
>>>>>>>>>> I
>>>>>>>>>> have
>>>>>>>>>> never been without antivirus protection.
>>>>>>>>>>
>>>>>>>>>> Of the 3 updates I listed, would you recommend uninstalling
>>>>>>>>>> KB978695
>>>>>>>>>> which
>>>>>>>>>> seems to have something to do with runtime?
>>>>>>>>>>
>>>>>>>>>>> What anti-virus application or security suite is installed and
>>>>>>>>>>> is
>>>>>>>>>>> your
>>>>>>>>>>> subscription current? What anti-spyware applications (other
>>>>>>>>>>> than
>>>>>>>>>>> Defender)? What third-party firewall (if any)?
>>>>>>>>>>>
>>>>>>>>>>> Has a(another) Norton or McAfee application ever been installed
>>>>>>>>>>> on
>>>>>>>>>>> the
>>>>>>>>>>> computer (e.g., a free-trial version that came preinstalled when
>>>>>>>>>>> you
>>>>>>>>>>> bought it)?
>>>>>>>>>>>
>>>>>>>>>>> Never, EVER use System Restore to "undo" an update, Service
>>>>>>>>>>> Pack,
>>>>>>>>>>> or
>>>>>>>>>>> IE
>>>>>>>>>>> upgrade! Instead, uninstall the update, Service Pack, or IE
>>>>>>>>>>> upgrade
>>>>>>>>>>> &
>>>>>>>>>>> reboot. If that doesn't correct the problem, then try System
>>>>>>>>>>> Restore.
>>>>>>>>>>> --
>>>>>>>>>>> ~Robear Dyer (PA Bear)
>>>>>>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>>>>>>>>
>>>>>>>>>> ...................................
>>>>>>>>>>> Elmira wrote:
>>>>>>>>>>>> The last updates I installed were on 6/17 and they were
>>>>>>>>>>>> kb978695,
>>>>>>>>>>>> 975562,
>>>>>>>>>>>> 979482. I didn't get an error until today so I don't know if
>>>>>>>>>>>> this
>>>>>>>>>>>> is
>>>>>>>>>>>> related. All of a sudden I am getting Runtime error!
>>>>>>>>>>>> Program: C:\Program files\Internet Explorer\iexplore.exe,
>>>>>>>>>>>> R6025 -
>>>>>>>>>>>> pure
>>>>>>>>>>>> virtual function call.
>>>>>>>>>>>>
>>>>>>>>>>>> Once you click ok the browser closes. It happened at a couple
>>>>>>>>>>>> of
>>>>>>>>>>>> bank
>>>>>>>>>>>> sites. I've googled for a fix and saw lots of people have had
>>>>>>>>>>>> this
>>>>>>>>>>>> problem
>>>>>>>>>>>> but I didn't find a solution.
>>>>>>>>>>>>
>>>>>>>>>>>> The only other thing I changed recently was that I replaced a
>>>>>>>>>>>> CD-RW
>>>>>>>>>>>> drive
>>>>>>>>>>>> yesterday. But I did not install any drivers.
>>>>>>>>>>>>
>>>>>>>>>>>> IE 7
>>>>>>>>>>>> WinXP SP3
>>>>>>>>>>>>
>>>>>>>>>>>> Will system restore help?
>>>>>>>>>>>> Thanks for any advise.
>

FYI, KB979559 superseded KB979683 which superseded KB977165.

Long story, short version: If KB977165 never installed, chances are you had
a W32/Alureon rootkit infection back in February 2010 and that the infection
was detected & removed by the Malicious Software Removal Tool when it ran
while you were installing the April 2010 updates (which included KB979683).


Elmira wrote:
> first, no more runtime errors have appeared.
>
> I installed every security update available and rebooted immediately.
> learned that lesson!!
>
> to answer you, see below. I just googled KB977165 and see it had a lot of
> problems. glad I dont have it.
>
>
> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
> news:%23Ey1K6IFLHA.5224@TK2MSFTNGP05.phx.gbl...
>
>> Open Add/Remove Programs & make sure the SHOW UPDATES option at the top
>> is
>> checked.
>>
>> Now scroll down and tell me if any of the following are listed:
>>
>> - Security Update for Windows XP (KB979559) ----- YES
>>
>> - Security Update for Windows XP (KB979683) ----- YES
>>
>> - Security Update for Windows XP (KB977165) ----- NO
> -------------------------------------------------------------------------------------------
>>
>>
>> Elmira wrote:
>>> Ok I went to install it and the option is not even there! what
>>> happened?
>>>
>>>> You can try but I doubt it'll install now.
>>>>
>>>> Elmira wrote:
>>>>> not yet.... plan to do it tonight
>>>>> should i wait?
>>>>>
>>>>> "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
>>>>> news:eZg2em7ELHA.1996@TK2MSFTNGP06.phx.gbl...
>>>>>> Has KB979559 installed yet?
>>>>>>
>>>>>> Elmira wrote:
>>>>>>> Did not have any errors today so I am going to attribute the problem
>>>>>>> to
>>>>>>> the
>>>>>>> fact that I did not reboot immediately after the McAfee update.
>>>>>>> Guess
>>>>>>> I
>>>>>>> learned something here!
>>>>>>>
>>>>>>>> 1. Does the behavior persist if you start IE in No Add-ons mode?
>>>>>>>>
>>>>>>>> => Start | (All) Programs | Accessories | System Tools | Internet
>>>>>>>> Explorer (No add-ons).
>>>>>>>>
>>>>>>>> Troubleshooting and Internet Explorer’s (No Add-ons) Mode [Applies
>>>>>>>> to
>>>>>>>> IE7
>>>>>>>> & IE8 in all OSS]
>>>>>>>> http://blogs.msdn.com/ie/archive/2006/07/25/678113.aspx
>>>>>>>>
>>>>>>>> 2. Does the behavior persist if you Reset IE Advanced settings
>>>>>>>> (RIES)?
>>>>>>>> http://support.microsoft.com/kb/923737
>>>>>>>>
>>>>>>>> PS: Let me know if KB979559 installs or now.
>>>>>>>>
>>>>>>>>
>>>>>>>> Elmira wrote:
>>>>>>>>> I purchased McAfee Antivirus Plus in Nov 2009. I have always had
>>>>>>>>> McAfee
>>>>>>>>> on
>>>>>>>>> this machine. I bought it over 5 yrs ago so I dont remember if it
>>>>>>>>> was
>>>>>>>>> a
>>>>>>>>> trial version but it's a Dell so I'd say yes it was. I had some
>>>>>>>>> trouble
>>>>>>>>> installing the current version and called their tech help so I
>>>>>>>>> know
>>>>>>>>> we
>>>>>>>>> completely wiped out any extra files that might have remained from
>>>>>>>>> previous
>>>>>>>>> versions. It is completely updated.
>>>>>>>>>
>>>>>>>>> Yes to KB982381and No to KB979559. When there are more than 4
>>>>>>>>> windows
>>>>>>>>> patches I do a few at a time in case any give me a problem. I
>>>>>>>>> wait
>>>>>>>>> a
>>>>>>>>> couple
>>>>>>>>> of days in between just to make sure. KB979559 is in the final
>>>>>>>>> batch
>>>>>>>>> that
>>>>>>>>> was not yet installed. I planned to do that batch once this
>>>>>>>>> problem
>>>>>>>>> was
>>>>>>>>> solved.
>>>>>>>>>
>>>>>>>>> Yesterday there was a McAfee update and it kept asking to reboot
>>>>>>>>> all
>>>>>>>>> day.
>>>>>>>>> I
>>>>>>>>> didn't want to shutdown until the evening. Maybe that was causing
>>>>>>>>> the
>>>>>>>>> problem? I'll know by tonight if it's fixed and will report back.
>>>>>>>>>
>>>>>>>>>> Is it McAfee Internet Security, McAfee Total Protection, or
>>>>>>>>>> McAfee
>>>>>>>>>> Security Central?
>>>>>>>>>>
>>>>>>>>>> Is your subscription current or is it a freebie from you ISP
>>>>>>>>>> (e.g.,
>>>>>>>>>> Comcast)?
>>>>>>>>>>
>>>>>>>>>> Has another McAfee application or a Norton application ever been
>>>>>>>>>> installed
>>>>>>>>>> on the computer?
>>>>>>>>>>
>>>>>>>>>> Did a McAfee or Norton free-trial come preinstalled on the
>>>>>>>>>> computer
>>>>>>>>>> when
>>>>>>>>>> you bought it?
>>>>>>>>>>
>>>>>>>>>> Don't uninstall any updates just yet but please tell me if
>>>>>>>>>> "Security
>>>>>>>>>> Update for Windows Internet Explorer 7 (KB982381)" and "Security
>>>>>>>>>> Update
>>>>>>>>>> for Windows XP (KB979559)" are both listed in Add/Remove Programs
>>>>>>>>>> (after
>>>>>>>>>> making sure the SHOW UPDATES box at the top is checked)?
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> Elmira wrote:
>>>>>>>>>>> I have the latest McAfee Security Suite (updated constantly)
>>>>>>>>>>> with
>>>>>>>>>>> firewall.
>>>>>>>>>>> I run scans weekly (one yesterday) and I run Malwarebytes,
>>>>>>>>>>> Spybot
>>>>>>>>>>> and
>>>>>>>>>>> SuperAntispyware intermitently. I keep Spyware Blaster current.
>>>>>>>>>>> I
>>>>>>>>>>> have
>>>>>>>>>>> never been without antivirus protection.
>>>>>>>>>>>
>>>>>>>>>>> Of the 3 updates I listed, would you recommend uninstalling
>>>>>>>>>>> KB978695
>>>>>>>>>>> which
>>>>>>>>>>> seems to have something to do with runtime?
>>>>>>>>>>>
>>>>>>>>>>>> What anti-virus application or security suite is installed and
>>>>>>>>>>>> is
>>>>>>>>>>>> your
>>>>>>>>>>>> subscription current? What anti-spyware applications (other
>>>>>>>>>>>> than
>>>>>>>>>>>> Defender)? What third-party firewall (if any)?
>>>>>>>>>>>>
>>>>>>>>>>>> Has a(another) Norton or McAfee application ever been installed
>>>>>>>>>>>> on
>>>>>>>>>>>> the
>>>>>>>>>>>> computer (e.g., a free-trial version that came preinstalled
>>>>>>>>>>>> when
>>>>>>>>>>>> you
>>>>>>>>>>>> bought it)?
>>>>>>>>>>>>
>>>>>>>>>>>> Never, EVER use System Restore to "undo" an update, Service
>>>>>>>>>>>> Pack,
>>>>>>>>>>>> or
>>>>>>>>>>>> IE
>>>>>>>>>>>> upgrade! Instead, uninstall the update, Service Pack, or IE
>>>>>>>>>>>> upgrade
>>>>>>>>>>>> &
>>>>>>>>>>>> reboot. If that doesn't correct the problem, then try System
>>>>>>>>>>>> Restore.
>>>>>>>>>>>> --
>>>>>>>>>>>> ~Robear Dyer (PA Bear)
>>>>>>>>>>>> MS MVP-IE, Mail, Security, Windows Client - since 2002
>>>>>>>>>>>>
>>>>>>>>>>> ...................................
>>>>>>>>>>>> Elmira wrote:
>>>>>>>>>>>>> The last updates I installed were on 6/17 and they were
>>>>>>>>>>>>> kb978695,
>>>>>>>>>>>>> 975562,
>>>>>>>>>>>>> 979482. I didn't get an error until today so I don't know if
>>>>>>>>>>>>> this
>>>>>>>>>>>>> is
>>>>>>>>>>>>> related. All of a sudden I am getting Runtime error!
>>>>>>>>>>>>> Program: C:\Program files\Internet Explorer\iexplore.exe,
>>>>>>>>>>>>> R6025 -
>>>>>>>>>>>>> pure
>>>>>>>>>>>>> virtual function call.
>>>>>>>>>>>>>
>>>>>>>>>>>>> Once you click ok the browser closes. It happened at a couple
>>>>>>>>>>>>> of
>>>>>>>>>>>>> bank
>>>>>>>>>>>>> sites. I've googled for a fix and saw lots of people have had
>>>>>>>>>>>>> this
>>>>>>>>>>>>> problem
>>>>>>>>>>>>> but I didn't find a solution.
>>>>>>>>>>>>>
>>>>>>>>>>>>> The only other thing I changed recently was that I replaced a
>>>>>>>>>>>>> CD-RW
>>>>>>>>>>>>> drive
>>>>>>>>>>>>> yesterday. But I did not install any drivers.
>>>>>>>>>>>>>
>>>>>>>>>>>>> IE 7
>>>>>>>>>>>>> WinXP SP3
>>>>>>>>>>>>>
>>>>>>>>>>>>> Will system restore help?
>>>>>>>>>>>>> Thanks for any advise.