I spoke to Apple directly and they told me it was a security access issue
through Microsoft. They told me to run the kb3222 link, but it did not work.

"Shenan Stanley" wrote:

> Dennis wrote:
> > When trying to open Itunes I get a error saying the file is locked
> > and I do not have permission to open it. I ran the microsoftkb3222
> > like I was told, but it didn't work to correct the problem. What
> > should I do?
>
> Who told you to run KB 313222 for an issue you are having with an Apple
> product (iTunes)?
>
> What does Apple tell you?
>
> Please provide support links, references, etc.
>
> Also - why is this a "Windows Update" issue?
>
> --
> Shenan Stanley
> MS-MVP
> --
> How To Ask Questions The Smart Way
> http://www.catb.org/~esr/faqs/smart-questions.html
>
>
> .
>